Joyous moment

Since almost a year or so It has been a daily affair for me to answer challenges on networks, infrastructure and application level, being a very dynamic environment the landscape changes very fast; at time faster than blink of eye. Every day comes with a different set of opportunities and challenges. I enjoy those challenges but at times I really get pissed off as practically I’m alone to understand the criticality and seriousness of challenges, there is support team with me but to me they are toddlers.

Time came calling again and challenged the deliverables, this time it was on 19th May 2012. Organization has a commitment to create certain reports and to deliver them to our subscribed members on specific dates; this time also we honored our commitments and report was created as per the planned schedule

Delivery of mail through our mailing mechanism used to be flawless and this time also all the mails vacated the Queue in a fraction of time. To ensure and track the delivery and delivery time we have few of our email in the subscriber list, and on almost all of the occasions the mails used to hit our inboxes in fraction of time.

But this time till 19th May the reports didn’t hit our mail boxes and become a major cause of concern. We were of an opinion that as the mails were having attachments they might have got blocked or marked as spam. Though we were working on an alternate way of delivering the report in which the mail messages were plugged with URL of the report instead of carrying the attachment, the reports were to be downloaded utilizing the URL shared in the mailer.

This mechanism was tested for few of non critical report, but was yet to be tested and validated for other set of critical reports which were having a small shelf life.

Wait and watch was not the solution, we quickly decided to work on the alternate mechanism on a war footing basis and successfully created the mechanism within a few hours of time frame. The report delivered through this arrangement banged our mail boxes within 2 hours of execution and gave us a reason to smile.

This quick response was generated by a new kid on the block which made me feel proud, his efforts was equally supported and complimented by the senior group members in the delivery team. The commitment of the kid also makes me feel that he will definitely create records in terms of project execution and commitments.

Happy to have team members who are willing to answer the challenges 24X7